1. Introduction
Welcome to ‘POTA GLOBAL LOGISTICS INDIA PVT LTD. These Terms and Conditions (“Terms”) govern your use of our logistics and transportation services (the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms.
2. Services Provided
We provide logistics, freight forwarding, warehousing, and transportation solutions. All services are subject to availability and may be modified or discontinued at our discretion.
3. User Obligations
You agree to provide accurate and complete information.
You are responsible for all items shipped, including proper packaging, labeling, and compliance with all applicable laws.
Prohibited items include but are not limited to: hazardous materials, illegal goods, and perishable items without proper documentation.
4. Pricing and Payment
Prices are provided based on weight, dimensions, destination, and delivery speed. Payments must be made in full before dispatch unless otherwise agreed. Late payments may incur additional fees.
5. Liability
We are not liable for delays caused by weather, customs, or other factors beyond our control. Our liability for loss or damage is limited to the declared value of goods or as per any applicable insurance purchased.
6. Insurance
Optional insurance is available upon request. Without insurance, liability is limited as per applicable local and international transport laws (e.g., CMR, Warsaw Convention).
7. Cancellations and Refunds
Cancellations must be made prior to dispatch. Refunds are issued only for services not rendered or as mandated by applicable law.
8. Governing Law
These Terms are governed by the laws of Tamil Nadu. Disputes will be resolved in the courts of [Your Jurisdiction].
9. Changes to Terms
We reserve the right to modify these Terms at any time. Updated versions will be posted on our website with the effective date.
