1. Introduction
Pota global logistics (India) pvt.ltd is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data.
2. Information We Collect
We may collect:
Name, email, phone number
Shipping and billing address
Payment information
Package content declarations
Tracking and location data
3. How We Use Your Information
To provide and manage logistics services
For communication regarding orders or support
To process payments
To improve our services
To comply with legal and regulatory obligations
4. Sharing of Information
We do not sell your data. We may share your data with:
Delivery partners and subcontractors
Payment processors
Customs authorities
Law enforcement (when required)
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
6. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
Access the data we hold about you
Request corrections or deletions
Withdraw consent
Lodge complaints with a data protection authority
8. Cookies and Tracking
Our website may use cookies to enhance user experience and analyze web traffic. You can control cookies via your browser settings.
9. Contact Us
For any questions or concerns about this policy, please contact:
Address: Old No, 139, New No 242, 1st Floor, T.M.A Vagh Estate, Angappa Naicken Street, Chennai, India 600 001.
